Who we are
This website is owned by Two Sparrows Ltd.
What personal data we collect and why we collect it
We collect the information you have provided us with. This might be your e-mail address, phone number, name, billing address, home address, etc. – information that is necessary for delivering you our products or to enhance your customer experience with us.
We collect information automatically collected about your interaction with our website. This includes information that is automatically stored by cookies and other session tools. For example, your IP address, your contact history (if there is any), etc. This information is used to improve your customer experience. When you use our online shop or look at the contents of our website, your activities may be logged.
We collect information that you give us when using a contact form on our website. The information you provide to us (name, address, phone number) will only be used for the purpose of providing you with information about our products and services and will not be disclosed to any other person or organisation.
Newsletter sign up
When you sign up to our email newsletter, or to receive our free downloadable resources, you are giving us permission to add you to our mailing list and send you regular email newsletters. You can unsubscribe from this at any time.
We use Matomo to gather analytics information on who uses our website. Matomo is GDPR compliant and takes privacy very seriously. The analytics gathered from our website are available to us only – unlike Google, this information is not used to track your movements across other websites, and is used solely for analytics purposes.
You may choose to prevent this website from aggregating and analyzing the actions you take here. Doing so will protect your privacy, but will also prevent the owner from learning from your actions and creating a better experience for you and other users.
How we use your personal data
On the grounds of entering into a contract or fulfilling contractual obligations, we process your Personal Data for the following purposes:
- to identify you;
- to provide you our services and products; and
- to communicate either for sales or invoicing.
With your consent, we process your Personal Data for the following purposes:
- to send you newsletters; and
- for other purposes we have asked your consent for previously.
You can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Who we share your data with
We value your privacy. Therefore we keep your information in confidence.
What data breach procedures we have in place
Even though we try our best we cannot guarantee the security of information. However, we promise to notify suitable authorities of data breaches. We will also notify you if there is a threat to your rights or interests. We will do everything we reasonably can to prevent security breaches and to assist authorities should any breaches occur.
Our contact information
You can contact us via our contact page.